Frequently Asked Questions
How can I contact customer service?
Our friendly customer service team is ready to help you with all your questions and concerns. You can contact us by email at info@onlineoptimaal.nl. We aim to respond to all messages within 24 hours.
Can I change or cancel my order after I have placed it?
Unfortunately, we are unable to change or cancel orders once they have been placed as we strive to process and ship orders as quickly as possible. Please make sure you check your order carefully before placing it.
How can I return my order?
To return an item that is misprinted, damaged or defective, you must file a claim within 30 days of receiving the product. You can also contact us if there is a problem with the products or the order.
With which payment methods can I pay?
At Vestis Athletica we offer various safe and convenient payment methods, so you can easily pay for your order. You can pay with us with IDEAL, PayPal, Google Pay, Apple Pay and MasterCard